Financial Services Guide

Supplementary Financial Services Guide

This Supplementary Financial Services Guide (SFSG) supplements the version 01-02-2011 of the Financial Services Guide dated 1st February 2011. This SFSG must be read in conjunction with the Financial Services Guide.

This SFSG is dated 22nd November 2011. The purpose of this SFSG is to provide you with additional information about the type of financial service you may be provided.

Trident Investment Management ACN 136 841 426 (Trident) is a corporate authorised representative (corporate authorised representative number 339798) of Australian Mutual Holdings (AMH). AMH holds an Australian Financial Services License (295393).

The purpose of this SFSG is to:

• ensure that you receive important information about the type of financial services Trident is authorised to provide to you;

• assist you in deciding whether to use any of the financial services that Trident is authorised to provide to you;

• provide you with information about the remuneration that we or Trident may receive in relation to financial services offered; and

We have authorised the distribution of this SFSG by Trident.

Trident Investment Management

Contact Details

Business Name: Trident Investment Management

Office Location: 7-9 Tonkin Street, Cronulla NSW 2230

Telephone: 02 9544 5135

Email: sales@tridentpress.com.au

Business Description

Trident Investment Management Pty Ltd, as an Authorised Representative of Australian Mutual Holdings Limited has been providing investment advice through education and publications for more than fourteen years.

Lance combined the books and reports of his career to that point to create The Ultimate Wealth, Privacy and Freedom Library, which included a subscription to Trident Confidential. This was an email stock market newsletter designed to give not just stock buys but also an investment system created from years of experience of his own investing techniques. This has become one of the highest returning stock market newsletter services in the world.

We provide investors with accurate and up to date information and analysis on Australian and Global stocks in order to assist our clients to maximise returns and manage risk with a tried and true investing system that ensures returns in good markets and bad.

Financial Services and Financial Products

Trident is authorised by Australian Mutual Holdings, a holder of an Australian Financial Services Licence, under which it is authorised to provide advice on, and arrange to deal in:

• Derivatives

• Foreign exchange contracts

• Interests in Managed Investment Schemes excluding investor directed portfolio services

• Securities

Fee Structure

In respect of its investment reports, Trident receives remuneration for subscriptions. Trident may also receive remuneration from  issuing company for coverage in those investment reports. In addition, AMH pay Trident a referral commission from 0% to 100% of the fee revenue generated from referrals to AMH.

Australian Mutual Holdings Financial Services Guide

Section 1

Purpose of this Financial Services Guide

A. Financial Services Guide

This Financial Services Guide has been prepared by Australian Mutual Holdings Limited ABN 90 115 182 137 (AMH, we, us, our). AMH holds an Australian Financial Services Licence (licence number 295393).

The purpose of this Financial Services Guide is to provide information about the:                                           

• financial services that we are authorised to provide to you;
• remuneration that we may receive in relation to financial services offered; and
• complaints and dispute resolutions procedures.

B. Other Documents

In addition to this Financial Services Guide, you may receive other documents from us. If we make a recommendation to you in relation to a financial product (other than securities, government debentures, stocks and bonds), we will provide you with a Product Disclosure Statement in relation to that financial product.

The Product Disclosure Statement will contain information in relation to the features, benefits, risks and fees associated with the financial product and should assist you in deciding whether to acquire the financial product.

A copy of the Product Disclosure Statement is available by phoning (02) 9241 7959. We provide both general and personal advice. You are entitled to receive a Statement of Advice if you receive advice that takes into consideration your personal considerations, objectives, financial situation and needs. The Statement of Advice will set out the advice we give you and will include information regarding the basis on which the advice was given, any fees or commissions received in providing the advice and a warning where the advice has been provided on the basis of incomplete or inaccurate information.

Some of our financial services are provided by our Authorised Representatives. If there are special features of that service, we will give you a Supplementary Financial Service Guide for those features and detail the identity and contact details of the Authorised Representative, the remuneration they receive and the services they are authorised to provide.

Section 2

Overview of Australian Mutual Holdings Limited

A. Contact Details

Business Name: Australian Mutual Holdings Limited

A.B.N.: 90 115 182 137

Australian Financial Service Licence: 295393

Office Location: Governor Phillip Tower

Level 40

1 Farrer Place

Sydney NSW 2000

Australia

Telephone: +61 2 9241 7959

Facsimile: +61 2 9222 1999

Email address: info@amhonline.com.au

Website: www.amhonline.com.au

B. Business Description

AMH provides investment advice and arranges for the execution of trades in securities, derivatives and foreign exchange products to retail and wholesale clients.

Australian Mutual Holdings Limited or AMH as it is known is a public company dedicated to providing innovative solutions within Managed Investment Products.

AMH offers a complete solution from responsible Entity to Administration Services.

Amongst other things we provide assistance with:

Retail and Wholesale Funds, RE Services and Discretionary Accounts.

Section 3

Financial Services and Financial Products

AMH holds an Australian Financial Services Licence, under which we are authorised to provide financial product advice in:                                           

• Deposit and payment products limited to: Basic deposit products;
• Derivatives;
• Foreign Exchange Contracts;
• Interests in managed investment schemes excluding investor directed portfolio services;
• Securities; and
• Financial products limited to; Miscellaneous financial investment products.

AMH is also authorised to deal in:

• Derivatives;
• Foreign Exchange Contracts;
• Apply for, acquire, vary or dispose of a financial product on behalf of another person in respect of the following classes of products:
• Basic deposit and payment products;
• Derivatives;
• Foreign exchange contracts;
• Operate registered managed investment scheme in its capacity as responsible entity;
• Securities; and
• Miscellaneous financial investment products; and

AMH is authorised to provide the above financial services to retail and wholesale clients.

For a complete list of the financial services AMH is authorised to offer, please refer to ASIC’s website (www.asic.gov.au). If you are having trouble finding this on ASIC’s website, please call us and we will take you through the steps.

How to provide instructions

The method by which you will instruct us will vary depending on what type of financial service we are providing to you. We will agree on an appropriate means for you to provide us with instructions (for example, by telephone, facsimile, email or in person) before we provide you with any financial services.

Section 4

Fee Structure

AMH may receive the majority of its income by providing administrative services directly with investment managers of Managed Investment Schemes. However, it does have the ability to charge brokerage or commission, if applicable.

A. How does AMH get paid?

Brokerage or commission is charged when you buy and sell most financial products.

The brokerage rates below are the maximum that AMH could charge. Brokerage rates are negotiable for active clients or on large transactions and you could receive cheaper rates. The rates below should be used as the maximum guide only. Please call for your most competitive rate.

All figures are quoted in Australian dollars unless otherwise stated.

Our standard brokerage rates applicable to transactions are as follows:                                          

• Securities transactions are charged per transaction, a fee of up to $93.50 or 1.1% (including GST) of the transaction value (whichever is greater);
• Transactions for Exchange Traded Options are charged a fee of up to $93.50 (including GST) per transaction up to 40 options contracts and $2.20 (including GST) per transaction after that;
• Futures transactions are charged as follows:  ASX/SFE transactions are $55 (including GST) ‘per side’; that is, buying and selling a domestic contract has a combined cost of $110 (including GST); and
• Foreign transactions are $55 USD or €55 EUR (whichever is greater) ‘per side’; that is, buying and selling any foreign contract has a combined cost of $110 USD or €110 EUR (whichever is greater). Subsequent volume of transactions are additional to the prevailing rate on both domestic and foreign transactions; and
• CFD transactions are charged a fee of 1.1% (including GST) of the notional value of the transaction. 

Currently, there are no account or management fees involved in opening and maintaining an account with AMH. There is no minimum balance or activity that would incur a fee. Should there be a change in the fee structure, AMH will notify you by email or post a notice to your account or AMH’s website.

B. How do AMH’s representatives get paid?

AMH’s representatives are remunerated by way of a share in the revenue earned by AMH based on a number of factors relating to their (and AMH’s) overall performance during the year, this can range from 0% to 100% of fee revenue.

Section 5

Associations and Relationships

A. Privacy Policy

We recognise the importance of ensuring that you have confidence in the way we handle your personal information. Personal information is any information about an individual that identities the individual or by which their identity can reasonably be ascertained.

We will collect personal information from you and use it to provide financial services to you.

We abide by the National Privacy Principles established under the Privacy Amendment (Private Sector) Act 2001.

We may disclose your personal information to external contractors for the following purposes:                                          

• Execution, clearing and settlement of financial products transactions;
• Accounting for financial products transactions
• Causing statutory audits to be conducted as required by law;
• Maintenance and service of our information technology systems; and
• In the course of reviews by external consultants                                                                 

You can be assured that your information will be maintained on a confidential basis by any contractor to whom it is disclosed.

B. Associations with other Financial Service Providers

AMH has established relationships with other service providers to conduct business on your behalf, this does not affect your rights and obligations that you have with AMH. AMH may offer you financial products issued by its associate, Halifax Investment Services (Halifax). AMH will provide you with Halifax’s product disclosure statement or other offer document. AMH may earn commission on Halifax financial products sold to you, which will be disclosed at the time of the offer. AMH may earn brokerage and other fees if it provides brokerage services to Halifax.

C. Associations with Authorised Representatives

AMH has relationships with a number of persons whom it has appointed as authorised representatives (Authorised Representatives). Most of those Authorised Representatives provide training and information sessions in relation to financial products.

Authorised Representatives may receive commission from us in respect of referrals made to AMH of your business. The commission they receive will be described in the relevant Supplementary Financial Services Guide given to you.

Section 6

Complaints

We want to know about any problems you may have with the services we provide to you so we can take steps to resolve the issue.

All complaints will be properly handled and investigated promptly. Should you still feel dissatisfied with the outcome, you may take your concerns to an external body for a resolution.

If you have a complaint about the financial services provided to you, please take the following steps:

1. Please contact the AMH Complaints Officer by telephone, facsimile, email or letter:

Complaints Officer: Attn: Compliance Officer

Office Location: Governor Phillip Tower

Level 40

1 Farrer Place

Sydney NSW 2000

Australia

Telephone: +61 2 9241 7959

Facsimile: +61 2 9222 1999

Email address info@amhonline.com.au

We have internal dispute resolution procedures that meet the essential elements of Australian Standard 4269-1995 and other minimum requirements set out in ASIC Policy Statement PS 165 (Licensing: Internal and External Dispute Resolution). A copy of these dispute resolution procedures may be obtained by contacting AMH and requesting a copy.

2. You can also complain to the Financial Industry Complaints Service Limited (FICS) in writing at:

Financial Industry Complaints Service Limited

P.O. Box 579

Collins Street

West Melbourne VIC 8007

3. If you are still dissatisfied with the outcome, then you can contact the Australian Securities and Investments Commission (ASIC) on 1300 300 630. This is a Freecall Infoline. This is another alternative that you may use to make a complaint and obtain information about your rights.

Terms of Service

Trident Investment Management Pty Ltd provides this Terms and Conditions of Service Agreement to the User ("User" or "you") as a user of www.TridentConfidential.com (the "Web site"). Any use of the Web site, any pages thereof or any information thereon constitutes the user's acknowledgement of, and agreement to, the following terms and conditions.

The Web site is not intended to provide tax, legal or investment advice for any fact-specific situation. The information contained on the Web site is intended to be read for general interest only. Nothing on the Web site constitutes a solicitation or recommendation by the Web site of the purchase or sale of any securities or other investments. The Web site does not provide specific product investment advice, or advocate the purchase or sale of any security or investment. The Web site does not guarantee the accuracy, completeness, or timeliness of, or otherwise endorse, the facts, views, opinions or recommendation on the Web site. The user uses and applies the ideas and the Web site at his or her own risk. Users should consult other sources of information and assistance, including financial and tax advisors, before making investment decisions. Additionally, users should always keep in mind that past performance is no guarantee of future results, and consequently any projections of forecasts based on historical factors are speculative.

Trident Confidential is the intellectual property of Trident Investment Management Pty Ltd and is protected by applicable copyright and other intellectual property laws. The information provided on the Web site is for personal use only. You agree not to reproduce, retransmit, disseminate, sell, distribute, publish, broadcast, circulate or commercially exploit the information in any manner without the express written consent of Trident Investment Management Pty Ltd.

Neither Trident Investment Management Pty Ltd nor the editor shall be liable for any losses, injuries or expenses incurred by a user which result from use of, or reliance on the Trident Confidential service or www.TridentConfidential.com and the information contained thereon, including, without limitation, any consequential, special or similar damages (including but not limited to lost profits, trading losses and damages that may result from inconvenience, delay or loss of the use of information) even if Trident Confidential is advised of the possibility of such damages. No warranty, guarantee, covenant or any other promise is made, express or implied, by the publishers  as to the accuracy or correctness of any information provided on www.TridentConfidential.com.

Trident Investment Management Pty Ltd  reserve the right to cancel any subscription and provide a pro-rata refund at any time without notice. In the case of deliberate and proven copyright breach (passing on Trident material without written permission), Trident Investment Management Pty Ltd reserves the right to cancel the subscription without compensation or refund.

Trident Investment Management Pty Ltd General Advice Disclaimer

Trident Investment Management Pty Ltd (ACN 136 841 426.) is a corporate Authorised Representative (Authorised Representative number # 339798) of Australian Mutual Holdings Limited (AFSL 295393 / ABN 90 115 182 137). Trading involves the risk of loss as well as the potential for profit. Please be advised that any advice provided by Trident Investment Management Pty Ltd is general financial product advice only, and your personal financial circumstances have not been considered in its preparation. Please consult your licensed financial consultant to decide if trading in Securities, Derivatives, & Foreign Exchange is suitable for your personal financial situation.

Lance Spicer is certified as complying with RG146 as required by the Australian Securities and Investments Commission (ASIC) to provide General Investment Advice and Financial Product advice in the area of Equities, Managed Investments, Derivatives and Planning.  Lance Spicer is also an authorised representative (AR 340812) of the responsible entity of the Fund - Australian Mutual Holdings Limited ACN 115 182 137, the holder of Australian Financial Services Licence No. 295 393.